Customer Service

Order Payment & Shipping

1. Payment is accepted in the form of credit card (V, MC, D and AMEX) or personal check/money order. Shoes will be shipped when payment is received.
2. Orders ship for free in 1-5 business days after being processed. 30 Day Guarantee

At Calzuro, our goal is complete customer satisfaction. Calzuro treats feet, but we understand everyone's feet are unique. When returning Calzuro for an easy even exchange or refund, please ship back clean product in original packing, without signs of wear and within 30 days of the purchase date. If shoes have been worn, please disinfect or wash before returning.

Even Exchanges/Returns

Please print and fill out the Even Exchange/Return form and include it in the box with the items being returned.

For even exchanges or returns, please email with the original order number within 30 days of the order to request a prepaid USPS Priority return label. The prepaid return label will be emailed Monday-Friday 8-5 EST from . *For returns using the prepaid label provided, will deduct $6.00 from the total refund. Even exchange inbound and outbound shipping is free.

-The original box is the most economical method of shipping
-Print out the label, and tape it over the current label on the box
-Drop the package off at any post office/mail room with USPS services

*Customers who have access to different shipping providers (UPS or Fedex) may use these options and are responsible for costs.


Please call Calzuro direct 800-257-9472 M-F 8-5 EST or click here to contact us.
8055 B Corporate Blvd
Plain City, OH 43064