CUSTOMER SERVICE

Here to help every STEP of the way!

CUSTOMER SERVICE
SHIPPING

SHIPPING

1-5 business days via USPS Priority, FedEx, or First Class Mail (Accessory orders). We only accept US Billing & Shipping addresses on orders. *Shipping times may vary during high volume promotional periods.

PAYMENT

PAYMENT

Payment is accepted in the form of credit card Visa, Mastercard, Discover & American Express or Amazon Pay.

DISCOUNT

DISCOUNT (10+ pairs)

10+ pairs save 15% with code: TOGETHER4U Flat rate shipping charge will be calculated at time of purchase. Comfort Club Free Shipping does not apply. *All sales final; even exchanges available. Customer pays in-bound freight, Calzuro.com pays outbound shipping.

Calzuro 30 Day Return Policy
At Calzuro, our goal is complete customer satisfaction. Calzuro treats feet, but we understand everyone's feet are unique. When returning Calzuro for an easy even exchange or refund, please ship back washed product in original packing, without signs of wear and within 30 days of the purchase date. Unwashed worn product returned is non-refundable.

Calzuro Light cannot be exchanged for Calzuro Classic. Please return for a refund, and reorder if desired. Crazy Compression Socks cannot be returned for a refund, but an Even Exchange will be accepted if product is returned unopened and unworn. For product purchased during a promotion, exchanges may only be for the original colors in the special. For Calzuro colors: every possible effort is made to ensure that colors are displayed accurately, however, computer monitors, lighting conditions and anti-glare screens may slightly affect the color display.

NEW CALZURO MERCHANDISE: Calzuro supplies only new and restock-able CALZURO brand merchandise to our customers. Occasional color and surface variations are normal and are due to unique CALZURO manufacturing processes (e.g. high temperatures, high pressures, individual craftsmanship). This condition is acceptable for refund within policy of unworn items sold.
Even Exchanges
First-time even exchange outbound and inbound shipping is free. Please have the original order number ready and be within 30 days of the original order date to request a prepaid return label.

Please click here to start your exchange.

Complete the steps listed on the screen. You will have the option to print your pre-paid return label, or you can show your QR code at one of the approved locations to have the label printed for you. (The QR code will be provided via email once you book your return.) Calzuro exchanges are processed as store credits and the new order ships in 1-5 business days. The prepaid return label will be emailed from doddle@mail.poweredbydoddle.com.
Returns
For returns for refund, a $6.00 label fee and the original shipping costs will be deducted. Please have the original order number ready and be within 30 days of the original order date to request a prepaid return label.

Please click here to start your return.

Complete the steps listed on the screen. You will have the option to print your pre-paid return label, or you can show your QR code at one of the approved locations to have the label printed for you. (The QR code will be provided via email once you book your return.) The prepaid return label will be emailed from doddle@mail.poweredbydoddle.com.

-The original box is the most economical method of shipping
-Once the label is printed, place and/or tape it over the current label on the box
-Drop the package off at any post office/mail room/center with shipping services

Contact

STILL HAVE QUESTIONS?

Calzuro.com
8055 B Corporate Blvd
Plain City, OH 43064

Customer Service Line
800-257-9472

Hours:
Mon & Fri: 8am-5pm EST Tue, Wed, & Thur 8am-8pm EST