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Calzuro 30 Day Return Policy
At Calzuro, our goal is complete customer satisfaction. Calzuro treats feet, but we understand everyone's feet are unique. When returning Calzuro for an easy even exchange or refund, please ship back washed product in original packing, without signs of wear and within 30 days of the purchase date. Unwashed worn product returned is non-refundable.
Even Exchanges for a different style will require a price adjustment due to the variable pricing of the Calzuro line. Crazy Compression Socks cannot be returned for a refund, but an Even Exchange will be accepted if product is returned unopened and unworn. For product purchased during a promotion, exchanges may only be for the original colors in the special. For Calzuro colors: every possible effort is made to ensure that colors are displayed accurately, however, computer monitors, lighting conditions and anti-glare screens may slightly affect the color display. NEW CALZURO MERCHANDISE: Calzuro supplies only new and restock-able CALZURO brand merchandise to our customers. Occasional color and surface variations are normal and are due to unique CALZURO manufacturing processes (e.g. high temperatures, high pressures, individual craftsmanship). This condition is acceptable for refund within policy of unworn items sold.
Even Exchanges
How to use Calzuro Even Exchange:
Ship your exchange within 30 days of the original purchase date to: Calzuro.com 8055 B Corporate Blvd. Plain City, Ohio 43064 Please include in your shipment: Your Even Exchange Footwear, your original order number, and a note for your request for exchange of new size, style, or color. Once Calzuro receives your returned Even Exchange, your requested exchange will be processed and shipped at no additional cost to you. For further assistance or instructions, please contact Calzuro Customer Service at customerservice@calzuro.com or call 800-257-9472 M-F 8am-5pm EST.
Returns
For returns for refund, a $6.00 label fee and the original shipping costs will be deducted. Please have the original order number ready and be within 30 days of the original order date to request a prepaid return label. All orders returned with a prepaid return label will be processed as a refund, not an Even Exchange.
Please click here to start your return. Complete the steps listed on the screen. You will have the option to print your pre-paid return label, or you can show your QR code at one of the approved locations to have the label printed for you. (The QR code will be provided via email once you book your return.) The prepaid return label will be emailed from doddle@mail.poweredbydoddle.com. -The original box is the most economical method of shipping -Once the label is printed, place and/or tape it over the current label on the box -Drop the package off at any post office/mail room/center with shipping services ![]() STILL HAVE QUESTIONS?
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